Is Safety-II the way forward?

What is Safety-II? Safety-II is the next step for business in the move away from the essential focus on what goes wrong, to how often things go right. As a result, Safety-II is far more engaging, interactive and collaborative than a mere compliance approach.  First discussed by Erik Hollnagel in 2011, Safety-II bridges the gap between enterprise risk management, … Read more

Dealing with a Concertina Economy

From our occasional contributor speaking about small business. It could be argued that small business owners are always dealing with a concertina economy. When you are self-employed, business income is seldom steady, and while we would all like to be more Hero than Zero, the reality is that income often comes in large chunks. Without control, income vicissitude … Read more